The purpose of this statement is to define Covenant Healthcare's policy with regards to the collection and use of personally identifiable information (PII - any information relating to an identified or identifiable individual who is the subject of the information).

Information Collected:

Personally Identifiable Information (PII)
Information that could include:

• Name
• Address
• Email address
• Telephone number
• Credit/debit card information

Covenant Healthcare will make every reasonable effort to protect your privacy. It restricts access to your personal identifiable information to those employees that will respond to your request. Covenant Healthcare does not intentionally disclose any personal information about our users to any third parties inside or outside Covenant Healthcare except as required by law.

Covenant Healthcare only collects personally identifiable information that is required to provide service. You can decline to provide us with any personal information on any site on the Internet at any time. However, if you should choose to withhold requested information, we may not be able to provide you with the online services dependent upon the collection of that information.

E-mail Addresses

E-mail addresses obtained through the web site will not be sold or given to other private companies for marketing purposes. The information collected is subject to the access and confidentiality provisions of the Public Records Act, other applicable sections of the state code as well as federal laws. E-mail or other information requests sent to Covenant Healthcare web site may be maintained in order to respond to the request, forward that request to the appropriate agency within Covenant Healthcare, communicate updates to the Covenant Healthcare page that may be of interest to customers, or to provide the Covenant Healthcare web designer with valuable customer feedback to assist in improving the site. Individuals can cancel any communications regarding new service updates at any time.

Cookies

Some Covenant Healthcare applications use "cookies." A cookie is a small data file that certain web sites write to your hard drive when you visit them. A cookie file can contain information such as a user id that the site uses to track the pages you have visited. But the only personal information a cookie can contain is information you supply yourself. A cookie is only a text file and cannot read data off your hard disk or read cookie files created by other sites. Cookies can track user traffic patterns, recognize your computer's browser when you return, and could provide personalized content without requiring sign-in.

You can refuse cookies by turning them off in your browser. However, they may be required to use some of the web applications on the Covenant Healthcare site.

Security

Covenant Healthcare is committed to data security and the data quality of personally identifiable information that is either available from or collected by our web site and has taken reasonable precautions to protect such information from loss, misuse or alteration.

Covenant Healthcare operates "secure data networks" protected by industry standard firewalls and password protection systems. Only authorized individuals have access to the information provided by our users.

When a Covenant Healthcare application accepts credit cards or any other particularly sensitive information for any of its services, it encrypts all ordering information, such as your name and credit card number, in order to protect its confidentiality.

Access to Your Information

Unless otherwise prohibited by state or federal law, rule or regulation you will be granted the ability to correct or adjust any personally identifiable information. We will take reasonable steps to verify your identity before granting access to review or make corrections to your information.

Non-Covenant Healthcare Web Sites

Non-Covenant Helathcare web sites may be linked through the Covenant Healthcare web site. Many non-Covenant Healthcare sites may or may not be subject to the Public Records Act and may or may not be subject to other sections of state code or federal law. Visitors to such sites are advised to check the privacy statements of such sites and to be cautious about providing personally identifiable information without a clear understanding of how the information will be used.

Terms & Conditions

Covenant Healthcare is neither responsible nor liable for any viruses or other contamination of your system nor for any delays, inaccuracies, errors or omissions arising out of your use of the Site or with respect to the material contained on the Site, including without limitation, any material posted on the Site. This site and all materials contained on it are distributed and transmitted "as is" without warranties of any kind, either express or implied, including without limitation, warranties of title or implied warranties of merchantability or fitness for a particular purpose. Covenant Healthcare is not responsible for any special, indirect, incidental or consequential damages that may arise from the use of, or the inability to use, the site and/or the materials contained on the site whether the materials contained on the site are provided by the Covenant Healthcare, or a third party.